KONSEKUENSI WORKPLACE VIOLENCE TENAGA LAYANAN KESEHATAN DI RUMAH SAKIT WILAYAH JAKARTA
DOI:
Keywords:
workplace violence, job stress, work motivation, job performance, health care
Abstract
Penelitian ini bertujuan untuk meneliti pengaruh workplace violence terhadap job stress, work motivation dan job performance pada tenaga layanan kesehatan di Rumah Sakit wilayah Jakarta. Penelitian ini menggunakan metode kuantitatif dengan mengumpulkan data secara survey research yaitu penyebaran kuesioner sebanyak 210 sampel tenaga layanan kesehatan di wilayah Jakarta dengan penyebaran kuesioner. Hasil pengujian ditemukan bahwa workplace violence berpengaruh positif pada job stress, kemudian job stress tidak berpengaruh terhadap work motivation, dan work motivation berpengaruh potitif terhadap job performance. Sehingga disimpulkan bahwa untuk meningkatkan job perfomance tenaga layanan kesehatan perlu meningkatkan work motivation dengan menyediakan pelatihan dan pengembangan karir, serta mengurangi tindakan workplace violence dimana dapat berpengaruh dalam meningkatkan job stress.
Downloads
Download data is not yet available.
References
Aliyyah, N., Prasetyo, I., Rusdiyanto, R., & Kalbuana, N. (2021). WHAT AFFECTS EMPLOYEE PERFORMANCE THROUGH WORK MOTIVATION? Article in International Journal of Information and Decision Sciences. https://doi.org/10.5281/zenodo.7057658
Al-Musadieq, M., Nurjannah, N., Raharjo, K., Solimun, S., & Achmad Rinaldo Fernandes, A. (2018). The mediating effect of work motivation on the influence of job design and organizational culture against HR performance. Journal of Management Development, 37(6), 452–469. https://doi.org/10.1108/JMD-07-2017-0239
Aos, Lituhayu, D., & Kismartini, K. (2023). THE IMPLEMENTATION ANALYSIS OF E-GOVERNMENT USING E-BPJS KESEHATAN IN HARJAMUKTI CIREBON: A CASE STUDY. Tatar Pasundan: Jurnal Diklat Keagamaan, 17(2), 195–206. https://doi.org/10.38075/tp.v17i2.377
Babapour, A. R., Gahassab-Mozaffari, N., & Fathnezhad-Kazemi, A. (2022). Nurses’ job stress and its impact on quality of life and caring behaviors: a cross-sectional study. BMC Nursing, 21(1). https://doi.org/10.1186/s12912-022-00852-y
Bernadus, Mangantar, M., & Dotulong, L. O. H. (2023). The Effect of Incentives and Job Stress on Job Satisfaction with Work Motivation as a Mediating Variablecase Study at Tambrauw District Health Office). In EJBSOS European Journal of Business Startups and Open Society | (Vol. 3, Issue 7). http://innovatus.es/index.php/ejbsos
Cabuk, Y., & Mentes, S. A. (2023). The Effect of Workplace Violence on Work Performance and Quality of Life in the Health Sector: With the Mediating Role of Quality of Life (Vol. 2023). https://www.researchgate.net/publication/377335969
Chi, H., Vu, T., Nguyen, H. V., & Truong, T. H. (2023). How financial and non–financial rewards moderate the relationships between transformational leadership, job satisfaction, and job performance. Cogent Business and Management, 10(1). https://doi.org/10.1080/23311975.2023.2173850
Daniel, C. O. (2019). Effects of job stress on employee’s performance. International Journal of Business Management and Social Research, 6(2), 375–382. https://doi.org/10.18801/ijbmsr.060219.40
Emilisa, N., Yudhaputri, E. A., Lunarindiah, G., & Rahmawati, R. (2022). JOURNAL OF CRITICAL REVIEWS THE ROLE OF SOCIAL MEDIA USED AT WORK AND EMPLOYEES’ WORK PERFORMANCE AT FIVE RADIO STATIONS IN JAKARTA. JOURNAL OF CRITICAL REVIEWS, 7, 608–614. https://www.researchgate.net/publication/358740439
Faidhil, F., Syarif, H., & Husna, C. (2022). Analysis of the correlation between overtime and workplace violence on nurses at Aceh Provincial Government Hospital. International Journal Of Community Medicine And Public Health, 9(10), 3627. https://doi.org/10.18203/2394-6040.ijcmph20222349
Fidausi, A. S. (2024). Kasus Pelayanan Buruk Nakes “Bedakan Pasien BPJS dengan Reguler” di Fasilitas Kesehatan. https://www.kompasiana.com/arinasabila/65f9aff4c57afb2e2f12d552/kasus-pelayanan-buruk-nakes-bedakan-pasien-bpjs-dengan-reguler-di-fasilitas-kesehatan
Hair, J., Black, W., Babin, B., & Anderson, R. (2019). Multivariate Data Analysis.
Herwansyah, H., Czabanowska, K., Schröder-Bäck, P., & Kalaitzi, S. (2023). Barriers and facilitators to the provision of maternal health services at community health centers during the COVID-19 pandemic: Experiences of midwives in Indonesia. Midwifery, 123. https://doi.org/10.1016/j.midw.2023.103713
Itzhaki, M., Peles-Bortz, A., Kostistky, H., Barnoy, D., Filshtinsky, V., & Bluvstein, I. (2015). Exposure of mental health nurses to violence associated with job stress, life satisfaction, staff resilience, and post-traumatic growth. International Journal of Mental Health Nursing, 24(5), 403–412. https://doi.org/10.1111/inm.12151
Khairurizqi, R. (2024). BPJS Kesehatan Dorong Sinergi Fasilitas Kesehatan, Tingkatkan Layanan JKN. https://news.detik.com/berita/d-7548227/bpjs-kesehatan-dorong-sinergi-fasilitas-kesehatan-tingkatkan-layanan-jkn
Khuong, M. N., & Linh, U. D. T. (2020). Influence of work-related stress on employee motivation, job satisfaction and employee loyalty in hospitality industry. Management Science Letters, 10(14), 3279–3290. https://doi.org/10.5267/j.msl.2020.6.010
Lestiani, I., & Emilisa, N. (2024). PENGARUH OCCUPATIONAL STRESS, ORGANIZATIONAL COMMITMENT, PERSON-ENVIRONMENT FIT TERHADAP TURNOVER INTENTION. Jurnal Ilmiah Bidang Ilmu Ekonomi, 22(1), 23–35.
Li, N., Wang, Z., & Dear, K. (2019). Violence against health professionals and facilities in China: Evidence from criminal litigation records. Journal of Forensic and Legal Medicine, 67, 1–6. https://doi.org/10.1016/j.jflm.2019.07.006
Lian, Y., & Dong, X. (2021). Exploring social media usage in improving public perception on workplace violence against healthcare workers. Technology in Society, 65. https://doi.org/10.1016/j.techsoc.2021.101559
Mento, C., Silvestri, M. C., Bruno, A., Muscatello, M. R. A., Cedro, C., Pandolfo, G., & Zoccali, R. A. (2020). Workplace violence against healthcare professionals: A systematic review. In Aggression and Violent Behavior (Vol. 51). Elsevier Ltd. https://doi.org/10.1016/j.avb.2020.101381
Mohamad, Y., Husain, N., Daud, A., Osman, Y., Mustapa, N., & Abdul Hadi, A. (2023). Development and Validation of a Questionnaire Assessing the Perception and Practice of Workplace Violence Prevention Among Employers at Healthcare Facilities in North-Eastern Malaysia. Cureus, 15(1). https://doi.org/10.7759/cureus.34046
National Institute for Occupational Safety and Health (NIOSH). (2022). Violence Occupational Hazards in Hospitals. https://www.cdc.gov/niosh/docs/2002-101/
Noorana Zahra, A., & Feng, J. Y. (2018). Workplace violence against nurses in Indonesian emergency departments. Enfermeria Clinica, 28, 184–190. https://doi.org/10.1016/S1130-8621(18)30064-0
Novianti, R. A. (2016). PENGARUH STRES KERJA TERHADAP MOTIVASI KERJA DAN DAMPAKNYA TERHADAP KINERJA KARYAWAN DI BAGIAN FUNDING OFFICER DAN ACCOUNTING OFFICER PT. BANK RAKYAT INDONESIA (PERSERO), TBK. CABANG BANGKALAN, MADURA. Jurnal Ilmu Manajemen, 04, 1–9.
Pancasila, I., Haryono, S., & Sulistyo, B. A. (2020). Effects of work motivation and leadership toward work satisfaction and employee performance: Evidence from Indonesia. Journal of Asian Finance, Economics and Business, 7(6), 387–397. https://doi.org/10.13106/jafeb.2020.vol7.no6.387
Pariona-Cabrera, P., Bartram, T., Cavanagh, J., Halvorsen, B., Shao, B., & Yang, F. (2023). The effects of workplace violence on the job stress of health care workers: buffering effects of wellbeing HRM practices. International Journal of Human Resource Management, 35(9), 1654–1680. https://doi.org/10.1080/09585192.2023.2237876
Purwandari, N., Fryonanda, H., & Ibrahim, R. (2022). Expert System for Diagnosing Dragon Fruit Plant Diseases Using Website-Based Purposive Sampling and Forward Chaining Methods. Review of Politics and Public Policy in Emerging Economies, 4(1). www.publishing.globalcsrc.org/rope
Rasool, S. F., Wang, M., Zhang, Y., & Samma, M. (2020). Sustainable work performance: the roles of workplace violence and occupational stress. International Journal of Environmental Research and Public Health, 17(3). https://doi.org/10.3390/ijerph17030912
Riduan, M., Helmi, S., Gunarto, M., & Trisninawati, T. (2024). Influence of Work Stress and Workload on Work Motivation and Its Impact on the Performance of Class II Land Transportation Management Center Employees in South Sumatra. International Journal of Finance Research, 5(2), 136–156. https://doi.org/10.47747/ijfr.v5i2.1743
Riyanto, S., Endri, E., & Herlisha, N. (2021). Effect of work motivation and job satisfaction on employee performance: Mediating role of employee engagement. Problems and Perspectives in Management, 19(3), 162–174. https://doi.org/10.21511/ppm.19(3).2021.14
Salsabilla, A., Margono Setiawan, & Jiwa Juwita, H. A. (2022). The effect of workload and job stress on job satisfaction mediated by work motivation. International Journal of Research in Business and Social Science (2147- 4478), 11(9), 97–106. https://doi.org/10.20525/ijrbs.v11i9.2209
Salvador, J. T., Alqahtani, F. M., Al-Madani, M. M., Jarrar, M. K., Dorgham, S. R., Victoria Reyes, L. Dela, & Alzaid, M. (2021). Workplace violence among Registered Nurses in Saudi Arabia: A qualitative study. Nursing Open, 8(2), 766–775. https://doi.org/10.1002/nop2.679
Sari, D. L., Storyna, H., Intan, R., Sinaga, P., Gunawan, F. E., Asrol, M., & Redi, A. A. N. P. (2021). The effect of job stress to employee performance: Case study of manufacturing industry in Indonesia. IOP Conference Series: Earth and Environmental Science, 794(1). https://doi.org/10.1088/1755-1315/794/1/012085
Sari, I. P., Lubis, F. A., & Tambunan, K. (2024). Reslaj: Religion Education Social Laa Roiba Journal Analisis Efektivitas Program BPJS Kesehatan Dalam Meningkatkan Kesehatan dan Kesejahteraan Masyarakat. 6. https://doi.org/10.47476/reslaj.v6i1.4575
Simione, L., & Gnagnarella, C. (2020). Differences Between Health Workers and General Population in Risk Perception, Behaviors, and Psychological Distress Related to COVID-19 Spread in Italy. Frontiers in Psychology, 11. https://doi.org/10.3389/fpsyg.2020.02166
Sinambela, E. A., & Ernawati. (2021). Analysis of the Role of Experience, Ability and Motivation on Employee Performance. Journal of Social Science Studies, 1(2), 69–74.
Susanto, P., Hoque, M. E., Jannat, T., Emely, B., Zona, M. A., & Islam, M. A. (2022). Work-Life Balance, Job Satisfaction, and Job Performance of SMEs Employees: The Moderating Role of Family-Supportive Supervisor Behaviors. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.906876
Taamneh, M. M., Al-Okaily, M., Barhem, B., Taamneh, A. M., & Alomari, Z. S. (2024). Examining the influence of gender equality in HRMP on job performance: the mediating role of job satisfaction. Global Knowledge, Memory and Communication. https://doi.org/10.1108/GKMC-11-2023-0457
Tian, Y., Yue, Y., Wang, J., Luo, T., Li, Y., & Zhou, J. (2020). Workplace violence against hospital healthcare workers in China: A national WeChat-based survey. BMC Public Health, 20(1). https://doi.org/10.1186/s12889-020-08708-3
Wu, F., Ren, Z., Wang, Q., He, M., Xiong, W., Ma, G., Fan, X., Guo, X., Liu, H., & Zhang, X. (2021). The relationship between job stress and job burnout: the mediating effects of perceived social support and job satisfaction. Psychology, Health and Medicine, 26(2), 204–211. https://doi.org/10.1080/13548506.2020.1778750
Yao, Y., Wang, W., Wang, F., & Yao, W. (2014). General self-efficacy and the effect of hospital workplace violence on doctors’ stress and job satisfaction in China. International Journal of Occupational Medicine and Environmental Health, 27(3), 389–399. https://doi.org/10.2478/s13382-014-0255-y
Yehya, A., Sankaranarayanan, A., Alkhal, A., Alnoimi, H., Almeer, N., Khan, A., & Ghuloum, S. (2018). Job satisfaction and stress among healthcare workers in public hospitals in Qatar. Archives of Environmental and Occupational Health, 75(1), 10–17. https://doi.org/10.1080/19338244.2018.1531817
Yosep, I., Hazmi, H., & Putit, Z. (2022). Experience of Workplace Violence from the Patients among Mental Health Nurses in Indonesia: A Mixed Method Study. Open Access Macedonian Journal of Medical Sciences, 10(G), 341–346. https://doi.org/10.3889/oamjms.2022.7699
Yulis, R., Pawenrusi, E. P., Amalia, N., & Rasmawati, R. (2023). VIOLENT BEHAVIOR ON NURSES IN THE PSYCHIATRIC WARDS. Jurnal Kesehatan, 16(1), 19–27. https://doi.org/10.24252/kesehatan.v16i1.37340
Al-Musadieq, M., Nurjannah, N., Raharjo, K., Solimun, S., & Achmad Rinaldo Fernandes, A. (2018). The mediating effect of work motivation on the influence of job design and organizational culture against HR performance. Journal of Management Development, 37(6), 452–469. https://doi.org/10.1108/JMD-07-2017-0239
Aos, Lituhayu, D., & Kismartini, K. (2023). THE IMPLEMENTATION ANALYSIS OF E-GOVERNMENT USING E-BPJS KESEHATAN IN HARJAMUKTI CIREBON: A CASE STUDY. Tatar Pasundan: Jurnal Diklat Keagamaan, 17(2), 195–206. https://doi.org/10.38075/tp.v17i2.377
Babapour, A. R., Gahassab-Mozaffari, N., & Fathnezhad-Kazemi, A. (2022). Nurses’ job stress and its impact on quality of life and caring behaviors: a cross-sectional study. BMC Nursing, 21(1). https://doi.org/10.1186/s12912-022-00852-y
Bernadus, Mangantar, M., & Dotulong, L. O. H. (2023). The Effect of Incentives and Job Stress on Job Satisfaction with Work Motivation as a Mediating Variablecase Study at Tambrauw District Health Office). In EJBSOS European Journal of Business Startups and Open Society | (Vol. 3, Issue 7). http://innovatus.es/index.php/ejbsos
Cabuk, Y., & Mentes, S. A. (2023). The Effect of Workplace Violence on Work Performance and Quality of Life in the Health Sector: With the Mediating Role of Quality of Life (Vol. 2023). https://www.researchgate.net/publication/377335969
Chi, H., Vu, T., Nguyen, H. V., & Truong, T. H. (2023). How financial and non–financial rewards moderate the relationships between transformational leadership, job satisfaction, and job performance. Cogent Business and Management, 10(1). https://doi.org/10.1080/23311975.2023.2173850
Daniel, C. O. (2019). Effects of job stress on employee’s performance. International Journal of Business Management and Social Research, 6(2), 375–382. https://doi.org/10.18801/ijbmsr.060219.40
Emilisa, N., Yudhaputri, E. A., Lunarindiah, G., & Rahmawati, R. (2022). JOURNAL OF CRITICAL REVIEWS THE ROLE OF SOCIAL MEDIA USED AT WORK AND EMPLOYEES’ WORK PERFORMANCE AT FIVE RADIO STATIONS IN JAKARTA. JOURNAL OF CRITICAL REVIEWS, 7, 608–614. https://www.researchgate.net/publication/358740439
Faidhil, F., Syarif, H., & Husna, C. (2022). Analysis of the correlation between overtime and workplace violence on nurses at Aceh Provincial Government Hospital. International Journal Of Community Medicine And Public Health, 9(10), 3627. https://doi.org/10.18203/2394-6040.ijcmph20222349
Fidausi, A. S. (2024). Kasus Pelayanan Buruk Nakes “Bedakan Pasien BPJS dengan Reguler” di Fasilitas Kesehatan. https://www.kompasiana.com/arinasabila/65f9aff4c57afb2e2f12d552/kasus-pelayanan-buruk-nakes-bedakan-pasien-bpjs-dengan-reguler-di-fasilitas-kesehatan
Hair, J., Black, W., Babin, B., & Anderson, R. (2019). Multivariate Data Analysis.
Herwansyah, H., Czabanowska, K., Schröder-Bäck, P., & Kalaitzi, S. (2023). Barriers and facilitators to the provision of maternal health services at community health centers during the COVID-19 pandemic: Experiences of midwives in Indonesia. Midwifery, 123. https://doi.org/10.1016/j.midw.2023.103713
Itzhaki, M., Peles-Bortz, A., Kostistky, H., Barnoy, D., Filshtinsky, V., & Bluvstein, I. (2015). Exposure of mental health nurses to violence associated with job stress, life satisfaction, staff resilience, and post-traumatic growth. International Journal of Mental Health Nursing, 24(5), 403–412. https://doi.org/10.1111/inm.12151
Khairurizqi, R. (2024). BPJS Kesehatan Dorong Sinergi Fasilitas Kesehatan, Tingkatkan Layanan JKN. https://news.detik.com/berita/d-7548227/bpjs-kesehatan-dorong-sinergi-fasilitas-kesehatan-tingkatkan-layanan-jkn
Khuong, M. N., & Linh, U. D. T. (2020). Influence of work-related stress on employee motivation, job satisfaction and employee loyalty in hospitality industry. Management Science Letters, 10(14), 3279–3290. https://doi.org/10.5267/j.msl.2020.6.010
Lestiani, I., & Emilisa, N. (2024). PENGARUH OCCUPATIONAL STRESS, ORGANIZATIONAL COMMITMENT, PERSON-ENVIRONMENT FIT TERHADAP TURNOVER INTENTION. Jurnal Ilmiah Bidang Ilmu Ekonomi, 22(1), 23–35.
Li, N., Wang, Z., & Dear, K. (2019). Violence against health professionals and facilities in China: Evidence from criminal litigation records. Journal of Forensic and Legal Medicine, 67, 1–6. https://doi.org/10.1016/j.jflm.2019.07.006
Lian, Y., & Dong, X. (2021). Exploring social media usage in improving public perception on workplace violence against healthcare workers. Technology in Society, 65. https://doi.org/10.1016/j.techsoc.2021.101559
Mento, C., Silvestri, M. C., Bruno, A., Muscatello, M. R. A., Cedro, C., Pandolfo, G., & Zoccali, R. A. (2020). Workplace violence against healthcare professionals: A systematic review. In Aggression and Violent Behavior (Vol. 51). Elsevier Ltd. https://doi.org/10.1016/j.avb.2020.101381
Mohamad, Y., Husain, N., Daud, A., Osman, Y., Mustapa, N., & Abdul Hadi, A. (2023). Development and Validation of a Questionnaire Assessing the Perception and Practice of Workplace Violence Prevention Among Employers at Healthcare Facilities in North-Eastern Malaysia. Cureus, 15(1). https://doi.org/10.7759/cureus.34046
National Institute for Occupational Safety and Health (NIOSH). (2022). Violence Occupational Hazards in Hospitals. https://www.cdc.gov/niosh/docs/2002-101/
Noorana Zahra, A., & Feng, J. Y. (2018). Workplace violence against nurses in Indonesian emergency departments. Enfermeria Clinica, 28, 184–190. https://doi.org/10.1016/S1130-8621(18)30064-0
Novianti, R. A. (2016). PENGARUH STRES KERJA TERHADAP MOTIVASI KERJA DAN DAMPAKNYA TERHADAP KINERJA KARYAWAN DI BAGIAN FUNDING OFFICER DAN ACCOUNTING OFFICER PT. BANK RAKYAT INDONESIA (PERSERO), TBK. CABANG BANGKALAN, MADURA. Jurnal Ilmu Manajemen, 04, 1–9.
Pancasila, I., Haryono, S., & Sulistyo, B. A. (2020). Effects of work motivation and leadership toward work satisfaction and employee performance: Evidence from Indonesia. Journal of Asian Finance, Economics and Business, 7(6), 387–397. https://doi.org/10.13106/jafeb.2020.vol7.no6.387
Pariona-Cabrera, P., Bartram, T., Cavanagh, J., Halvorsen, B., Shao, B., & Yang, F. (2023). The effects of workplace violence on the job stress of health care workers: buffering effects of wellbeing HRM practices. International Journal of Human Resource Management, 35(9), 1654–1680. https://doi.org/10.1080/09585192.2023.2237876
Purwandari, N., Fryonanda, H., & Ibrahim, R. (2022). Expert System for Diagnosing Dragon Fruit Plant Diseases Using Website-Based Purposive Sampling and Forward Chaining Methods. Review of Politics and Public Policy in Emerging Economies, 4(1). www.publishing.globalcsrc.org/rope
Rasool, S. F., Wang, M., Zhang, Y., & Samma, M. (2020). Sustainable work performance: the roles of workplace violence and occupational stress. International Journal of Environmental Research and Public Health, 17(3). https://doi.org/10.3390/ijerph17030912
Riduan, M., Helmi, S., Gunarto, M., & Trisninawati, T. (2024). Influence of Work Stress and Workload on Work Motivation and Its Impact on the Performance of Class II Land Transportation Management Center Employees in South Sumatra. International Journal of Finance Research, 5(2), 136–156. https://doi.org/10.47747/ijfr.v5i2.1743
Riyanto, S., Endri, E., & Herlisha, N. (2021). Effect of work motivation and job satisfaction on employee performance: Mediating role of employee engagement. Problems and Perspectives in Management, 19(3), 162–174. https://doi.org/10.21511/ppm.19(3).2021.14
Salsabilla, A., Margono Setiawan, & Jiwa Juwita, H. A. (2022). The effect of workload and job stress on job satisfaction mediated by work motivation. International Journal of Research in Business and Social Science (2147- 4478), 11(9), 97–106. https://doi.org/10.20525/ijrbs.v11i9.2209
Salvador, J. T., Alqahtani, F. M., Al-Madani, M. M., Jarrar, M. K., Dorgham, S. R., Victoria Reyes, L. Dela, & Alzaid, M. (2021). Workplace violence among Registered Nurses in Saudi Arabia: A qualitative study. Nursing Open, 8(2), 766–775. https://doi.org/10.1002/nop2.679
Sari, D. L., Storyna, H., Intan, R., Sinaga, P., Gunawan, F. E., Asrol, M., & Redi, A. A. N. P. (2021). The effect of job stress to employee performance: Case study of manufacturing industry in Indonesia. IOP Conference Series: Earth and Environmental Science, 794(1). https://doi.org/10.1088/1755-1315/794/1/012085
Sari, I. P., Lubis, F. A., & Tambunan, K. (2024). Reslaj: Religion Education Social Laa Roiba Journal Analisis Efektivitas Program BPJS Kesehatan Dalam Meningkatkan Kesehatan dan Kesejahteraan Masyarakat. 6. https://doi.org/10.47476/reslaj.v6i1.4575
Simione, L., & Gnagnarella, C. (2020). Differences Between Health Workers and General Population in Risk Perception, Behaviors, and Psychological Distress Related to COVID-19 Spread in Italy. Frontiers in Psychology, 11. https://doi.org/10.3389/fpsyg.2020.02166
Sinambela, E. A., & Ernawati. (2021). Analysis of the Role of Experience, Ability and Motivation on Employee Performance. Journal of Social Science Studies, 1(2), 69–74.
Susanto, P., Hoque, M. E., Jannat, T., Emely, B., Zona, M. A., & Islam, M. A. (2022). Work-Life Balance, Job Satisfaction, and Job Performance of SMEs Employees: The Moderating Role of Family-Supportive Supervisor Behaviors. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.906876
Taamneh, M. M., Al-Okaily, M., Barhem, B., Taamneh, A. M., & Alomari, Z. S. (2024). Examining the influence of gender equality in HRMP on job performance: the mediating role of job satisfaction. Global Knowledge, Memory and Communication. https://doi.org/10.1108/GKMC-11-2023-0457
Tian, Y., Yue, Y., Wang, J., Luo, T., Li, Y., & Zhou, J. (2020). Workplace violence against hospital healthcare workers in China: A national WeChat-based survey. BMC Public Health, 20(1). https://doi.org/10.1186/s12889-020-08708-3
Wu, F., Ren, Z., Wang, Q., He, M., Xiong, W., Ma, G., Fan, X., Guo, X., Liu, H., & Zhang, X. (2021). The relationship between job stress and job burnout: the mediating effects of perceived social support and job satisfaction. Psychology, Health and Medicine, 26(2), 204–211. https://doi.org/10.1080/13548506.2020.1778750
Yao, Y., Wang, W., Wang, F., & Yao, W. (2014). General self-efficacy and the effect of hospital workplace violence on doctors’ stress and job satisfaction in China. International Journal of Occupational Medicine and Environmental Health, 27(3), 389–399. https://doi.org/10.2478/s13382-014-0255-y
Yehya, A., Sankaranarayanan, A., Alkhal, A., Alnoimi, H., Almeer, N., Khan, A., & Ghuloum, S. (2018). Job satisfaction and stress among healthcare workers in public hospitals in Qatar. Archives of Environmental and Occupational Health, 75(1), 10–17. https://doi.org/10.1080/19338244.2018.1531817
Yosep, I., Hazmi, H., & Putit, Z. (2022). Experience of Workplace Violence from the Patients among Mental Health Nurses in Indonesia: A Mixed Method Study. Open Access Macedonian Journal of Medical Sciences, 10(G), 341–346. https://doi.org/10.3889/oamjms.2022.7699
Yulis, R., Pawenrusi, E. P., Amalia, N., & Rasmawati, R. (2023). VIOLENT BEHAVIOR ON NURSES IN THE PSYCHIATRIC WARDS. Jurnal Kesehatan, 16(1), 19–27. https://doi.org/10.24252/kesehatan.v16i1.37340
Statistik
Abstract View: 205
pdf Download: 133
Published
2025-01-10
Section
Articles
